Despite the number of excellent, off-the-shelf business applications available today, many companies are turning to bespoke software creation to meet their needs. This, of course, means hiring a software development company or freelancer.
This short article will cover 5 tips to help you choose a good company; one that will not only provide you with a product that meets your needs, but the quality of service that separates the cowboys from the true professionals.
1. Be clear about your needs
Before speaking with any developers, be sure to speak with the people who will be using the software on a daily basis. Find out what these people want from an ideal application – get them to be as detailed as they can.
It's often the small details that can make the difference between software that is a pleasure to use – or a darned nuisance. When you've spoken to your key staff, map out a list of functionalities that you want. Take your time and get as clear as you can about what your ideal solution should look like.
2. Remember: you get what you pay for
When it comes to software developers, as with most other things, you really do get what you pay for. There are plenty of developers out there who will work very cheaply, but what about the quality of their work? Their attention to detail? Their after-sales service? You generally have to pay an appropriate price for quality in these areas.
You wouldn't skimp on other important purchases, so don't be tempted to with something that's so critical for your business.
3. Seek out well-regarded providers
Try getting in touch with one or two customers of the developers you're thinking of hiring – ask about the kind of experience they had. Ask about how well the developer communicated with them, whether they were on time, on budget, and their overall level of service.
4. Check out the merchandise
When you've found a provider or providers who seem like good candidates, get hold of some samples. Often, just by spending few minutes with a company's products can tell you whether they are the right one for you.
5. Use escrow and be clear about deadlines
There's nothing worse that needing a project done by a certain time, then having to wait on someone else as deadline after deadline is missed. You must have some kind of incentive to get what you want in a timely manner - using escrow, therefore, is the sensible thing to do. When you release just 20-50% of the fee up front, you're giving yourself that all-important leverage.
And once again, it's worth pointing out that the clearer and more specific you are when negotiating your project in the first place, the less likely you will have time and cost over-runs.
By following the 5 tips above, you will greatly increase your chances of having a hassle-free, productive, experience with a software developer – and ending up with a product that's right for you and your bottom line.
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